AI Tool
Kustomer AI
Conversational AI for modern support
4.3
paidintermediateVerifiedSince 2021-09About Kustomer AI
Kustomer AI provides intelligent chatbots and automation tools that handle customer inquiries across multiple channels. It combines AI with a unified agent workspace for seamless support.
Acquired by Facebook (Meta), Kustomer AI leverages advanced NLP and omnichannel routing. Designed for mid-market and enterprise businesses.
Platforms
WebiOSAndroid
Best For
TeamsEnterprise
Categories
Customer Service AI
Capabilities & Features
API Access
Customizable
File Upload
Memory
Collaboration
Not Available
Free Tier
No Signup Required
Open Source
Works Offline
Multimodal
Voice Input
Image Input
Image Output
Video Input
Video Output
Audio Output
Web Search
Code Execution
Plugins
White Label
Self-Hostable
Browser Extension
Ideal Use Cases
chatproductivity
Pros & Cons
Omnichannel support
Unified agent workspace
Strong CRM capabilities
Higher price point
Steeper learning curve