Slackbot by Slack

Slackbot is the built-in AI-powered assistant inside Slack — the team messaging platform used by over 200,000 businesses across the United States. Available in every Slack workspace from day one, Slackbot handles reminders, answers common questions, and automates repetitive tasks without any setup required. In 2026, Slack has significantly upgraded Slackbot's capabilities through its integration with Salesforce's Agentforce platform. Slackbot can now search the web, create and update Salesforce records directly from a conversation, and provide AI-generated daily briefings that surface your most important messages and tasks each morning. Whether you are a startup team of five or an enterprise organization with thousands of employees, Slackbot adapts to your workflow. It sits inside the tools your team already uses — no new app to download, no onboarding friction, no separate login.

What makes Slackbot stand out in 2026 is the Workflow Builder's new AI steps, which allow US business teams to build sophisticated multi-condition automations without writing a single line of code. You can automatically summarize a busy channel at the end of each day, route incoming customer requests to the right team, or generate an AI-written daily digest of the most critical messages — all triggered automatically. For US companies already running Salesforce CRM, the Agentforce integration is a major unlock: your team can pull up a customer record, update a deal stage, or create a support ticket directly inside Slack without switching tabs. Slack AI also keeps your data private — customer messages and files are never used to train any external large language model.

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