AI Tool
Yuma
AI helpdesk for Shopify merchants
4.3
freemiumbeginnerTrendingVerifiedSince 2023-01About Yuma
Yuma is an AI-powered helpdesk designed specifically for Shopify and e-commerce merchants. It automates customer support by generating AI responses that match your brand voice and pulling data from your store. The platform integrates directly with Shopify to access order information and customer data.
Yuma focuses exclusively on the Shopify ecosystem, making it a specialized tool for online store owners. It uses AI to draft responses that agents can review and send, or automate entirely for common queries.
Platforms
Web
Best For
IndividualsTeams
Categories
Customer Service AI
Capabilities & Features
Free Tier
Customizable
Collaboration
Not Available
API Access
No Signup Required
Open Source
Works Offline
Multimodal
Voice Input
Image Input
Image Output
Video Input
Video Output
Audio Output
File Upload
Web Search
Code Execution
Plugins
Memory
White Label
Self-Hostable
Browser Extension
Ideal Use Cases
chatproductivity
Pros & Cons
Shopify-native integration
Affordable for small stores
Brand voice matching
Shopify only
Limited to email support