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Zendesk
Customer Service AI

Zendesk

Complete customer service suite

4.5
freemiumintermediateFeaturedVerifiedSince 2007-01
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About Zendesk

Zendesk offers a full customer support platform with AI-powered ticketing, live chat, and knowledge management. It helps teams manage customer conversations across email, chat, social media, and phone.

Founded in 2007, Zendesk uses AI to automate ticket routing and provide intelligent suggestions to agents.

Platforms
WebiOSAndroidAPI
Best For
TeamsEnterprise
Screenshot
Zendesk screenshot

Capabilities & Features

Free Tier
API Access
Customizable
File Upload
Plugins
Memory
Collaboration
No Signup RequiredOpen SourceWorks OfflineMultimodalVoice InputImage InputImage OutputVideo InputVideo OutputAudio OutputWeb SearchCode ExecutionWhite LabelSelf-HostableBrowser Extension

Common Use Cases

1

chat

2

productivity

Pricing Modelfreemium

Free Plan

Free tier available

Paid Plan

Starts at $19/mo

Get Started

Pros & Cons

Comprehensive feature set

Strong marketplace apps

Excellent reporting tools

Complex setup process

Higher cost for full features

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