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Zendesk AI
Text AI

Zendesk AI

Intelligent customer experience

4.6
paidadvancedVerifiedSince 2023-05
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About Zendesk AI

An AI platform that provides advanced bots, intent detection, and agent assistance for customer support.

Analyzes customer sentiment to prioritize urgent tickets.

Platforms
WebiOSAndroid
Best For
EnterpriseTeams
Screenshot
Zendesk AI screenshot

Capabilities & Features

API Access
Customizable
File Upload
Plugins
Memory
Collaboration
White Label
Free TierNo Signup RequiredOpen SourceWorks OfflineMultimodalVoice InputImage InputImage OutputVideo InputVideo OutputAudio OutputWeb SearchCode ExecutionSelf-HostableBrowser Extension

Common Use Cases

1

productivity

2

chat

Pricing Modelpaid

Free Plan

N/A

Paid Plan

$115/agent/mo

Get Started

Pros & Cons

Massive integration ecosystem

Proven reliability

Great sentiment analysis

Very high cost

Complex configuration

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