Inrō AI

Inrō AISince 2026-04

Inrō AI is a specialized conversational AI agent built natively for Instagram direct messages (DMs) to qualify inbound leads, answer product questions, and drive e-commerce sales 24/7. Unlike legacy chatbot builders that rely on rigid keyword trees, Inrō is powered by domain-trained LLMs that hold natural, contextual conversations in your brand's unique voice. When prospective customers respond to your Instagram Stories, drop comments on reels, or send direct inquiries, Inrō responds in seconds, assesses purchase intent, handles product objections, and shares personalized checkout links or Calendly booking slots directly inside the chat.

Inrō integrates seamlessly with the official Meta Graph API, ensuring 100% policy compliance without risking account shadowbans or rate limit penalties. It connects directly with Shopify, Stripe, HubSpot, and Google Sheets to synchronize lead records and verify inventory availability in real time. The platform provides a unified live inbox where human team members can view ongoing AI conversations, monitor sentiment scores, and take over chats whenever high-value VIP prospects request human support.

TidioSince 2014-01

Tidio combines live chat, chatbots, and AI-powered customer support tools in one platform for online businesses. Its AI chatbot, Lyro, can automatically resolve up to 70% of customer queries using natural language understanding. The platform integrates with Shopify, WordPress, and other popular website builders.

Founded in 2014 and based in Poland, Tidio serves over 300,000 businesses worldwide. The company added AI capabilities through its Lyro product to compete in the automated support space.