AI Tool
Tidio
Live chat with AI chatbots for websites
4.5
freemiumbeginnerVerifiedSince 2014-01About Tidio
Tidio combines live chat, chatbots, and AI-powered customer support tools in one platform for online businesses. Its AI chatbot, Lyro, can automatically resolve up to 70% of customer queries using natural language understanding. The platform integrates with Shopify, WordPress, and other popular website builders.
Founded in 2014 and based in Poland, Tidio serves over 300,000 businesses worldwide. The company added AI capabilities through its Lyro product to compete in the automated support space.
Platforms
WebiOSAndroid
Best For
IndividualsTeams
Categories
Customer Service AI
Capabilities & Features
Free Tier
API Access
Customizable
Collaboration
Browser Extension
Not Available
No Signup Required
Open Source
Works Offline
Multimodal
Voice Input
Image Input
Image Output
Video Input
Video Output
Audio Output
File Upload
Web Search
Code Execution
Plugins
Memory
White Label
Self-Hostable
Ideal Use Cases
chatproductivity
Pros & Cons
Generous free plan
Easy to set up
Multi-channel support
AI features require paid plan
Limited customization on free tier