AI Tool

Front

Shared inbox for teams

4.4

paidintermediateVerifiedSince 2013-01

About Front

Front combines email, chat, and other channels into a shared inbox with AI-powered automation. It helps teams collaborate on customer communications efficiently.

Founded in 2013, Front serves companies like Shopify and Airbnb with its collaborative inbox platform.

Platforms

WebiOSAndroidDesktop

Best For

TeamsEnterprise

Capabilities & Features

Free Tier

API Access

Customizable

File Upload

Plugins

Memory

Collaboration

Not Available

No Signup Required

Open Source

Works Offline

Multimodal

Voice Input

Image Input

Image Output

Video Input

Video Output

Audio Output

Web Search

Code Execution

White Label

Self-Hostable

Browser Extension

Ideal Use Cases

chatproductivity

Pricing

Free TierActive

14-day free trial

Paid Plan

Starts at $19/mo

Get Started

Pros & Cons

Excellent collaboration features

Clean design

Strong integrations

Pricing per seat adds up

Learning curve for new users

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Zendesk offers a full customer support platform with AI-powered ticketing, live chat, and knowledge management. It helps teams manage customer conversations across email, chat, social media, and phone.

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Help Scout

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Help Scout provides a shared inbox and knowledge base platform designed for customer support teams. It focuses on delivering personal, human customer experiences at scale.

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